The United Arab Emirates is typically known as a bustling economic hub for executives. However, it is also a unique intersection of old and new. The juxtaposition between marketplaces filled with vibrant spices and towering skyscrapers fashioned with innovative architecture revealed the nuances of the ancient Arabian trading post.
After more than a year of conducting business remotely, CommPeak had the opportunity to convene with our customers, partners, and peers face to face in this beautiful country. Last week, from May 19-20, we participated in iFX EXPO Dubai. It was a pleasure to be there with more than 1800 attendees at the leading B2B conference in online trading, financial services, and fintech.
Finally, the world is opening up, allowing us to communicate in person once again.
Commitment to Superior Quality, Security, and Advanced Analytics
CommPeak showcased our innovative operational telephony communication solution in Dubai, including our well-known VoIP Service, predictive Dialer, and advanced Cloud PBX.
The team met with hundreds of customers, prospects, and partners and highlighted our commitment to superior quality, security, and advanced analytics. We live-demonstrated our smart operation tools, illustrating that they are pointedly designed to perform sophisticated functions while simultaneously being simple to use.
For instance, CommPeak’s Dialer utilizes a wide range of customized dialing features to automatically assign the ideal agent-lead match, maximizing contact centers’ sales potential. With over 1000 different configurations, our Dialer is tailorable to any requirement.
Our Cloud PBX similarly helps contact centers to manage and monitor their communication performance. The unique Stats tool magnifies your business results by updating and displaying KPIs and operational productivity in real-time. No matter where users are, they stay informed.
New Year, New Superior Communication Solutions
At the EXPO, we also announced the launch of our three new, innovative communication products:
- VPN Gateway: Anonymize and protect your office connection with a global VPN Gateway that can access anonymous internet networks for your business via dedicated IP addresses in over 50 countries.
- TextPeak: Efficiently send, control, and analyze your SMS communications with superior SMS routes, intelligent analytics, and insights with competitive pricing, allowing you to discover the most effective SMS campaign techniques.
- LookUp: Accurately validate any mobile phone number. Retrieve accurate, detailed information on any mobile phone number in the world in real-time, keeping your database clean and minimizing calling and messaging costs.
These operational communication tools help our customers maximize business efficiency, optimize in-house procedures, and boost sales.
Leading the Industry Thanks to Our Customers
The CommPeak team learned much more about our customers’ current and future communication challenges and needs throughout the two action-packed days. Their feedback continues to be invaluable, inspiring and, to show our appreciation, we organized a giveaway, offering attendees a chance to score a prize worth up to $1000. Congratulations to the winners, and thank you to all who entered.
Ultimately, CommPeak strives to empower our customers. We consistently upgrade our solution to facilitate your VoIP-based communications more efficiently and effectively. Because of you, CommPeak remains one of the leading full-suite VoIP vendors in the industry, equipping our customers with the innovative tools they need to grow their businesses.
If you’re interested in learning more about boosting your sales with superior communication tools, analytics, and security, contact us today. We’ll tailor a customized solution just for you.
See you at the next EXPO!
