Easily Converse at Cost-Effective Prices

A two-way text messaging service enables businesses to communicate with their customers via SMS. With this type of solution, customers and clients can respond to the text messages they receive. By opening up the lines of communication, as opposed to one-way text messaging that does not allow the recipient to respond, customers feel at ease operating with you, knowing they can get in touch when necessary.

Not necessarily. Only specific, dedicated phone numbers support two-way messaging. If you're interested in purchasing a sender ID that supports 2-way text message capabilities, reach out to CommPeak's sales team. We offer a wide variety of these numbers that your business can be equipped with. You can also contact our support team to check if your existing sender IDs support incoming messages.

Two-way text messaging software allows businesses to communicate with their customers more conveniently and efficiently. For example, your clients would have the ability to place an order, schedule an appointment, or reach out for support. They wouldn't need to call in and wait on hold. Your business representatives would then be able to respond quickly, and you could save your calling resources for more complex inquiries.

CommPeak offers SMS pricing that is significantly cheaper than our major competitors. For over ten years, we've been working and growing our network, developing strong relationships with our partners to ensure our customers get access to some of the best prices on the market. To view our complete list of prices per destination, sign up today for a free account. You'll find everything inside the My CommPeak portal.

Yes, you can! We even offer you the option to create multiple SMS channels if you want to have distinct data insights. After you complete the easy integration, you'll be able to send messages directly from your platform or website. All of your SMS communications can happen on this internal platform, and you'll only need to access your CommPeak account for performance statistics.

It's very easy. Our SMS marketing platform, TextPeak, was designed to be user-friendly. You can bulk upload your audience lists in .csv files or add new contacts individually. On the Contacts page, you can also review everyone in your system and remove them if necessary. You can also create custom audience segments to send more personalized offers and promotions.

Unfortunately, no. When used for business purposes, there are a limited number of routes and even fewer countries that offer two-way messaging capabilities. The good news, however, is that in-country regulations are constantly changing, and new two-way messaging routes are becoming more popular. Talk to our sales team if you're looking for a two-way SMS route to a specific country. 

Yes, CommPeak provides DID numbers that you can use for SMS messages. When you use one of these numbers, it will appear your business is sending a local text message, even if you're physically in a different country. Some countries we offer prefixes include Australia, Canada, Chile, Denmark, Finland, and Thailand. We're constantly working with SMS providers to give our customers access to more in-country sender IDs, so if you're looking for something specific, contact our sales team.

Yes! In fact, we recommend including links in your two-way SMS messages so you can more effectively promote your services and measure your engagement rates. Our SMS marketing platform also allows you to create unique, short URLs that reduce the chances of your mass campaigns being marked as spam. Contact our sales team to get your free TextPeak demo today and discover how it can maximize your business opportunities.

You definitely can. All of our cloud-based solutions work seamlessly together when combined. You'll be able to access your communication insights and manage everything from a single, easy-to-use dashboard. We highly recommend using CommPeak's telecom tools for both your SMS and voice needs. When all your operations are concentrated in one platform, you'll better understand your business performance.