CommPeak: The Flexible Voiso Alternative for Customer Services

CommPeak offers pay-per-use billing with a fixed monthly fee. Our Cloud PBX features are accessible regardless of your chosen pricing package. Voiso charges per user/month with a tiered subscription. With Voiso’s PBX, a limited feature set is available depending on your subscription plan.

CommPeak and Voiso have similar prices at first glance. However, upon close inspection, you’ll discover you get more out of CommPeak because essential features are not locked out of a paywall. For example, with our small package, you don’t have to wait 24 hours for support response like in Voiso’s start-up plan. CommPeak’s support team is available 24/7, regardless of your pricing package.

CommPeak’s pricing packages are tiered by calling capacity, allowing businesses to expand at their own pace without being limited by a feature set. Voiso’s offerings are mainly suitable for larger call centers, pushing companies to opt for more expensive plans if they want to take advantage of all their features.

Yes! CommPeak’s Cloud PBX can be used by businesses of all sizes for in-house customer services. You don’t need to handle a large volume of calls to justify the cost. Moreover, should your enterprise become large enough to require more, our extra-large plan can make up to 120 concurrent calls. You can contact your account manager at any time should you need more.

No. You can start with any of our pricing packages with any number of users. You have the freedom to add whoever you want and modify user permissions. Our PBX can transform directly along with your business needs.

The deployment process takes a maximum of two business days. After this, your customer service operations are up and running. You will receive a preliminary questionnaire from us where you can include all your specifications.

Yes! Our live support team is available 24/7/365. We provide each customer with an account-specific support pin to ensure that whoever makes a request on your account is verified. At CommPeak, we make an effort to be there whenever you need us, ensuring your operations keep flowing smoothly.

The answer very much depends on your setup. If your staff works from home, they need at least 100 kbps upload/download speed for one concurrent call. If your staff is working in the same office, you need to add more on top of the minimum required bandwidth to cover the number of users, connected devices, and applications.

CommPeak customers don’t have to comb their contract for a refund policy because they pay based on usage. While Voiso claims you only pay for active log-ins, you are still charged a fixed fee per user/month.

Yes. CommPeak uses physical, network, and application security protocols for data protection. You can view the details here to find out how we ensure that all your transactions are safe and your data is protected.