Law Enforcement Guide

This communication is exclusively intended for law enforcement agencies ("LEAs").

As an international communications service provider, CommPeak recognizes its obligations to both customers and legal authorities. Hence, we have devised procedures to meticulously evaluate requests and furnish legally required records.

Our procedures guarantee that we provide responsive information that satisfies our obligations to the requesting legal authorities with whom we interact. We only provide personal data in conformity with the mandatory laws of the relevant jurisdiction from which we receive the LEA request. We also take appropriate security measures to safeguard such data.

To ensure the prompt and efficient processing of all legal demands, CommPeak mandates submitting agencies to submit all LEA requests for data and information preservation, and preservation extension through the form provided or send them directly to [email protected]. This centralized reception of valid legal demands streamlines the efficient handling of all such matters.

Submitting agencies that are incapable of submitting legal demands via email must serve such matters upon the company at the following office address for in-person or mail service:

CommPeak Limited
1003 Centre Point
181-185 Gloucester Road
Wan Chai, Hong Kong

If you have any further inquiries related to law enforcement requests, please send them to [email protected]. Kindly include all necessary details in your inquiry.

1. Details of the person requesting the information

2. Request Details

Start date

End date

4. If you want to send a document to support your request, please attach it here.